FAQs

FAQs 2018-06-25T20:23:28+00:00
What do I do if I have a specific question about my PeptiGel? 2018-06-20T10:26:21+00:00

We pride ourselves on supporting our customers and we are always happy to answer any queries you may have. To get in touch, give us a call on +44 (0) 1625 238800 or email us at info@manchesterbiogel.com

How many cells can I load my PeptiGels with? 2018-06-20T10:26:04+00:00

The most commonly used cell density is 4 million cells/mL. However, PeptiGels are suitable for a broad range of cell densities from 2–40 million cells/mL in various studies.

How long do PeptiGels last in cell media and/or in vivo? 2018-06-20T10:25:49+00:00

PeptiGel Alpha1 is designed for short-term studies and lasts for 4–5 days. All other PeptiGels have been shown to last for ≥45 days.

My PeptiGel has bubbles in it, how do I get rid of them? 2018-06-25T17:55:44+00:00

Our PeptiGels are securely packed to reduce the possibility of bubbles forming during a bumpy journey to you. However, if you there are a few bubbles when you unpack your products, simply place in the PeptiGel vial into a 50 mL centrifuge tube and centrifuge at 3000 rpm for one minute. You should now have a bubble-free PeptiGel ready for use.  For more information on how to work with PeptiGels check out this video.

How long will it take for my PeptiGels to arrive? 2018-06-25T20:24:26+00:00

We aim to get your PeptiGel to you as quickly as possible. Once we have received your order, your PeptiGels should arrive within a month, typically 2–3 weeks.

If you have ordered a bespoke PeptiGel, these can take longer to arrive. In this situation, we will notify you of your estimated delivery date when you place your order.

How do I place an order for some PeptiGels? 2018-06-20T10:24:45+00:00

Simply give us a call on +44 (0) 1625 238800 or email us at info@manchesterbiogel.com and we’ll get your order sorted quickly and easily.

How do I find the right PeptiGel for my work? 2018-06-20T10:24:28+00:00

When using PeptiGels for the first time, we recommend our Starter Pack. This kit contains all five PeptiGels for you to test with your cells and identify the most suitable hydrogel for your needs. To order your Starter Pack give us a call on +44 (0) 1625 238800 or email us at info@manchesterbiogel.com

Get in touch

For more information about our technology, our products and how we can support your research please get in touch:
E: info@manchesterbiogel.com | T: +44 (0) 1625 238800