We pride ourselves on supporting our customers and we are always happy to answer any queries you may have. To get in touch, give us a call on +44 (0) 1625 238800 or email us at email@example.com
The most commonly used cell density is 4 million cells/mL. However, PeptiGels are suitable for a broad range of cell densities from 2–40 million cells/mL in various studies.
PeptiGel Alpha1 is designed for short-term studies and lasts for 4–5 days. All other PeptiGels have been shown to last for ≥45 days.
Our PeptiGels are securely packed to reduce the possibility of bubbles forming during a bumpy journey to you. However, if you there are a few bubbles when you unpack your products, simply place in the PeptiGel vial into a 50 mL centrifuge tube and centrifuge at 3000 rpm for one minute. You should now have a bubble-free PeptiGel ready for use. For more information on how to work with PeptiGels check out this video.
We aim to get your PeptiGel to you as quickly as possible. Once we have received your order, your PeptiGels should arrive within a month, typically 2–3 weeks.
If you have ordered a bespoke PeptiGel, these can take longer to arrive. In this situation, we will notify you of your estimated delivery date when you place your order.
Simply give us a call on +44 (0) 1625 238800 or email us at firstname.lastname@example.org and we’ll get your order sorted quickly and easily.
When using PeptiGels for the first time, we recommend our Starter Pack. This kit contains all five PeptiGels for you to test with your cells and identify the most suitable hydrogel for your needs. To order your Starter Pack give us a call on +44 (0) 1625 238800 or email us at email@example.com